Complaint Review: Premiere Trade AI - Altamonte Springs Florida
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- Author Confirmed
- Premiere Trade AI 220 E. Central Parkway, Ste 1020 Altamonte Springs, Florida U.S.A.
- Phone: 407-265-1212
- Web:
- Category: Corrupt Companies
Premiere Trade AI - PremiereTrade promised refund and have not delivered, since Dec 12, 2006 ripoff Altamonte Springs Florida
*UPDATE Employee: Refunded
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I first talked with the company on Nov 11, 2006. I informed them that the product was not working for me. I was given an RMA # and told to return with that on it. It was returned on Dec 12, 2006.
As of today, 2/28/07, I have not gotten a refund. I have talked with several people from the company-Terrence Matheny, Adam, Michael Thomas, Steven, all to no avail.
One of their excuses was that there was a 30 day backlog. They were supposedly about caught up, near the end of Jan 07. When I called on Feb 9, 2007, i was then told they are still back logged and they have hired some new people to help with that but no refund still.
Many promises have been made but no action has been followed through on.
Bonita
Dallas, Texas
U.S.A.
This report was posted on Ripoff Report on 02/28/2007 07:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premiere-trade-ai/altamonte-springs-florida-32701/premiere-trade-ai-premieretrade-promised-refund-and-have-not-delivered-since-dec-12-20-237349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Refunded
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Tuesday, April 10, 2007
We at PremiereTrade are committed to providing our customers with the best customer service possible, and anyone who is due for a refund will always get their refund. I can confirm that this customer has received their refund for the full purchase price of the software.
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