Complaint Review: Prestige Camera - Internet
- Prestige Camera www.prestigecamera.com Internet U.S.A.
- Phone: 1-800-432-2180
- Web:
- Category: Cameras & Video
Prestige Camera Hard sell & delayed shipping Internet
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I ordered a camera on a Wednesday night night on line -- not the cheapest but good price. Could not get shipping charges until fully registered and about to purchase. For a 2# pocket camera package, minimum S&H was $15; I got 3-day UPS for $20 -- pretty steep but needed it in a week.
FOUR days later, I got emails and phone calls that I needed to "verify" my order. I promptly did so, confused as I have never had to do that before after many such purchases. The rep simply read my address back to me to "verify" then launched into a hard sell with outright lies to upgrade to a different battery.
He said the battery was "wholesale" and would only last 30 minutes between charges. When challenged that this was a retail new product, same as on many other sites, he said they all sold the same "wholesale" batteries. #2 such camera on Consumer Reports, highly rated on CNET and by owners -- simply not true.
When asked if I would get the package on time, he agreed I would not and that Columbus Day would interfere -- no shipping that day. I had to pay another $5 to get 2-day shipping -- $25 total -- no longer a bargain but I was stuck due to their procrastination and greedy deceitful tactics.
I sent emails to their customer service but no response after 3 days.
I got the package an hour within the time needed but at a big price and leaving a very sour taste in my mouth. Also, tracking showed the package was sent out on Columbus Day!
William
Onalaska, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 10/10/2007 09:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prestige-camera/internet/prestige-camera-hard-sell-delayed-shipping-internet-278318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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