Complaint Review: Prestige Camera - Brooklyn New York
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- Author Confirmed
- Prestige Camera 315 East 89th St Brooklyn, New York U.S.A.
- Phone: 800-432.2180
- Web:
- Category: Cameras & Video
Prestige Camera ripoff, dishonest, fraudulent Brooklyn New York
*Consumer Suggestion: Dispute the charge
*Consumer Suggestion: Dispute the charge
*Consumer Suggestion: Dispute the charge
*Consumer Suggestion: Dispute the charge
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I bought a NEW Konica Minolta Dimage X1 camera online from Prestige Camera. I was shipped a USED camera. When I called and attempted to get a return authorization, customer service refused to let me return the USED camera and ship me a NEW one without demanding I pay $20 for shipping and $65 for returing the USED camera. Why should I pay anything when they substituted a USED camera for a NEW one? Further, Pretige Camera charged me the price listed on their website for a NEW camera but shipped ne a USED one.
The customer service people were rude, pushy, combative and condescending. Talking to them was a miserable experience and not reflective of what I expected of a quality customer service organization. Their singular purpose was to stop me from returning the camera not solving the problem.
CAVEAT EMPTOR with Prestige Camera
Jeffrey
el segundo, California
U.S.A.
This report was posted on Ripoff Report on 04/15/2006 10:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/prestige-camera/brooklyn-new-york-11236/prestige-camera-ripoff-dishonest-fraudulent-brooklyn-new-york-186772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Suggestion
Dispute the charge
AUTHOR: Dave - (U.S.A.)
SUBMITTED: Monday, April 17, 2006
No problem. Call your bank/CC company and dispute the charge. It's and open and shut case.
#3 Consumer Suggestion
Dispute the charge
AUTHOR: Dave - (U.S.A.)
SUBMITTED: Monday, April 17, 2006
No problem. Call your bank/CC company and dispute the charge. It's and open and shut case.
#2 Consumer Suggestion
Dispute the charge
AUTHOR: Dave - (U.S.A.)
SUBMITTED: Monday, April 17, 2006
No problem. Call your bank/CC company and dispute the charge. It's and open and shut case.
#1 Consumer Suggestion
Dispute the charge
AUTHOR: Dave - (U.S.A.)
SUBMITTED: Monday, April 17, 2006
No problem. Call your bank/CC company and dispute the charge. It's and open and shut case.
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