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Report: #1224478

Complaint Review: Shop Rta Cabinets - Franklin Illinois

  • Submitted:
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  • Reported By: Karl — Odessa Florida USA
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  • Shop Rta Cabinets Franklin , Illinois USA

Shop Rta Cabinets Scam artist and liars Franklin Illinois

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I ordered the Chocolate Maple Cabinets on Feb. 25th, 2015. i paid the $450 for the 2 day expedited guaranteed shipment in 2 days. i was contacted by Maria informing me that the cabinets I ordered were on back order and asked if I would except the Expresso cabinets and 5% off the cabinets, I agreed and the money was taken out of my account on the 26th of Feb. I was told as soon as the cabinets shipped I would receive a tracking number. I waited 4 days and no tracking number . I tried calling and no one answers the phone there ever. So I emailed and got nothing for 3 more days saying I would be getting the number soon. A few more days go by and no number so I emailed again several times finally after over two weeks I get a tracking number. I emailed and ask for a refund of my  $450. I was told I would get a refund. i was also missing a cabinet and was told it was on back order two weeks later still no cabinet I emailed over 30 times asking about my refund and my cabinet. I got to answers and both gave me tracking numbers to my missing cabinet and both were lies. I contact UPS and nothing was ever shipped to me. its been two months and I can't get anyone to contact me email or phone about my refund. So now I have an unfinished kitchen and was ripped off for the $450 and my 5% I was told I would receive. I wish I would have did more research about this company. Look them up at the Chicago BBB they are an F rated Company. They arel liares and will not contact you back.

This report was posted on Ripoff Report on 04/23/2015 06:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shop-rta-cabinets/franklin-illinois/shop-rta-cabinets-scam-artist-and-liars-franklin-illinois-1224478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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