Spectrum Time Warner Advertized and promised to buy out remaining contract for TV services up to $500. Presented charges of $230 I paid Dish and they did not reimburse me. Oho

Spectrum contacted me offering phone, internet and TV. I told them I was under contract to Dish. They told me that they would buy out that contract up to $500. I was to submit final bill from Dish to them with the contact buyout that I paid circled. I submitted that bill to them by email and was told I would receive a check in 2 to 4 weeks. I called and no one could put me in touch with the buyout rep was told to fax it which I did this was the end of January. Still no response called unable to be told where things were. Then received message that they could not read document.Resubmitted received response that it was in process. Two weeks passed called again unable to check with buyout would put in a tag. Then received email that things were taking longer because of number of buyouts but I would receive my check. Still no check 6months later