Suntrust Bank SST Inc. Repossession With Proof Of Payment Saint Joseph, Missouri

"You're a lso best off in future having such payments taken directly from a bank account so they have no excuse to claim not receiving the checks. "

   Here we have a bank that cannot even account for checks it has processed.   You advise the OP that the best solution is to give that same bank free access to a bank account?   Can you imagine the havoc they could cause with that kind of access.    Actually, no need to imagine.  Just read Ripoff Report.  There are no end of complaints from people who made the mistake of giving a company access to their bank account.

    As far as your bank is concerned, you are responsible for any problems/overdrafts/fees that are caused by someone that you allowed into your account.   Allowing access to a company that has proven to you that they can't do basic accounting is insane.

   To the OP :  If you have proof of on-time payments, I recommend that you sue them.   The amount in question should be low enough to qualify for small claims court, where you do not need to have a lawyer.  I think you should do pretty well.

Call their executive corporate offices and demand the CEOs office. You won't get him, but you ought to get a high enough staffer to demand they take this out of customer service's hands and get your car back, and get the payment debacle cleared up.
You're a
lso best off in future having such payments taken directly from a bank account so they have no excuse to claim not receiving the checks. Unless you must have the car back immediately, I'm not sure you should give them anything without first consulting a lawyer. Why the hell should you have to pay a cent for their error? That's utterly insane even for a bank. No wonder Warren Buffett gave them the heave h*o. Once they get that $2k, you'll likely not see it again.

You need a lawyer, unless the car's value and the $2k are less than you think a lawyer will cost. Contact any "action" reporters working your region. Sometimes they help.Try the BBB too. You'd be amazed, they might actually accomplish something here. They do pester even large corporations when complaints are issued.

http://www.fair-debt-collection.com/searches/repossession.html

I hope this helps . This is terrible what they did. It can't hurt to check this out and find out if you have a case.

Here goes suntrust bank ruining another person's life,   by wrongfully taking their care suntrust should be investgated for bad business practices suntrust and hsbc are horried banks.