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Report: #599468

Complaint Review: T-mobile Usa - Boise Idaho

  • Submitted:
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  • Reported By: Stoney — United States of America
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  • T-mobile Usa Flamingo rd. Boise, ID Boise, Idaho United States of America

T-mobile Usa Liers Boise, Idaho

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T-Mobile is the worst company I've ever dealt with.  When you sign up the salesman tells you of all these great deals and even shows you on the screen  what you should expect to pay each month.  When you finally get your bill, it's way way higher...not just nickel and diming...but $40-$50 higher.  If you go back to the store, they say you have to fix the bill over the phone and are incapable of doing it there.  If you call...their system will show that it is higher (somehow) and  say that their system shows it to be correct and you have to pay.  Obviously this would upset you and you would want to cancel service, but they won't let you without paying a $200 per line cancelation fee.


SOLUTION:  File a report with the FCC not the BBB.  Their score for the BBB is an F- and can't get worse so T-Mobile doesn't care about that...The FCC is the actual governing body that dictates good business practices and can actually enforce things. 

If you don't pay your bill and get a call from a creditor...make sure you write the creditor that you are disputing the amount and not to "inquire" anything of your account until they can "Prove" that you owe said bill.  

It took me 6 months of arguing and jumping through hoops trying to fix all of my stuff...after I found out about the FCC...it took 3 weeks and we were done.  

My entire family was using t-mobile and have all since switched to Verizon. (like it a lot better.)  All the contracts were past expiration and T-mobile still billed them for months claiming they should get a cancelation charges...pfft.  They didn't get it.  

This report was posted on Ripoff Report on 05/03/2010 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile-usa/boise-idaho-83605/t-mobile-usa-liers-boise-idaho-599468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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