Tanner Transmission Over filled my transmission Ogden Utah

We had our car towed to Tanner Transmission to have new Fluid put into it, because we had drained it to fit a problem, when they were done with the car they advised us that there was a problem with the transmission that it was missing from first to second gear, and wanted to know if we wanted them to take it apart and find out what the problem was, we told them no, that we would be down to pick the car up the next day.

We had not had any problem with the transmission missing,before it was taken there, so we decided to take our car to a Audi Dealer and after them looking at the car and checking the transmission they found out that it had been over filled and that was what was causing the problem, so we had them drain the oil and replace it with the right amount of fluid, so now we have had to pay for that twice, we tried to contact tanner, and it seems like there is no physical number of anyone higher then the workers in the shops!

I finally sent a email and a couple week later they contacted us, and said they would get back to us, well that was well over a month ago! Talk about poor customer service, so I want everyone to know that they should not take their car to tanner, they have poor customer service and will screw up your car!

TAMMY
North Ogden, Utah
U.S.A.