Complaint Review: TheDigitalPros.com - Brooklyn New York
- TheDigitalPros.com Brooklyn, New York USA
- Phone: 888-334-9215
- Web: http://www.thedigitalpros.com
- Category: Cameras & Video
TheDigitalPros.com This company is a scam! Brooklyn New York
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I ordered a NEW Nikon D5200, I placed the order online and received a email to call and confirm my order. when I called I was told that I ordered a imported model that would have no warrenty, for a $179.00 more dollars I could get a USA model. I agreed to the upcharge and receilved the camera a week later. The camera came in a generic box with a home made label. There was no warreny card. all nikons come with a warrenty card, without you have no warrenty. The camera that I recieved was a heavly used camera, dirt behind the viewfinder and scratches all over the body. the camera is unusable. I filed a fraud report with the credit card company and got a refund depending a investigation. I notified the company and was told that the camera was new and that Nikon does'nt send warrenty cards, that was old school. After my secound call I wanted a RMA number to return the used camera, And was told that they would send a email with a form to fill out and fax back for a RMA. The email came two days later on a Friday at 3:00pm and had to be faxed back in 24hrs. The fax said that it had been over the seven day return period. I have only had the camer two days when the email came, I hope that the credit card company can handle this scam of a company. The web site shows a false address in Florida, but was shipped from New York.
This report was posted on Ripoff Report on 09/18/2014 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thedigitalproscom/brooklyn-new-york/thedigitalproscom-this-company-is-a-scam-brooklyn-new-york-1177651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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