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Report: #1136969

Complaint Review: TheDigitalPros.com - Miramar Beach Internet

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  • Reported By: Lori — Shoreline Washington
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  • TheDigitalPros.com 495 Grand Blvd Ste 206 Internet USA

TheDigitalPros.com Scam Miramar Beach Internet

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On April 7th 2014 I ordered, online, a camera package through thedigitalpros.com they called me to verify my order, but really it was to up-sell me the battery and charger. I said I wasn't sure if the prices on those were good through them, so I need time to check it out. The sales rep said they only had one more in stock, that I should get it now and tried to pressure me into purchasing, so I cancelled the order altogether thinking I could always re-order. I called to reorder and the same voice answered, he was not cooperative at all. Again he tried to up sell the "American" version to me (of a Nikon?) for $150 more. I asked for his name he said Jonathan, I then asked his last name and he refused. I asked to speak to his manager; he said he was the manager, told me to go pay retail and hung up.

After being hung up on, I decided to look into this company a little more and found, on the BBB website, their physical address of 495 Grand Blvd, Ste 206, Miramar Beach, FL 32550-1897 which is actually another company all together. According to Google Maps, it is for paddyandlily.com I found out this is a photography studio. I went to the website and was re-directed to another one with the name of http://twolightsphotography.com, I know that websites can change names or re-direct to the "new" site, so that didn't strike me as odd, until I noticed that the number they called me on was from New York and they are supposedly in Florida?? I used a reverse directory to make sure I was correct and my cell phone didn't lie, the call was from New York, it said Level 3 VoIP in New York, NY...What the heck is that? So I looked it up and this is what I found; Level 3 is a VoIP company that lets you "Add virtual phone numbers from other area codes or countries — giving you a local presence — without a local office." So if they are really based out of New York and not Florida and they have a fake address in Florida...Now I am thinking that these people don't even exist. I am incredibly grateful that I didn't actually purchase anything from these scam artists! But I will be checking my credit card for a while to be sure nothing appears that shouldn't be there!

This report was posted on Ripoff Report on 04/07/2014 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thedigitalproscom/internet/thedigitalproscom-scam-miramar-beach-internet-1136969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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