TXU Energy Turn off a security light and the bill has gotten HUGE. Dallas Texas

Sir, I agree with you about how that doesn't sound right at all. My suggestion would be for you to check your final bill and at least the last three bills for the guardlight (the ones you got for about $15), but more extensively the final one, since a customer service agent/supervisor would do exactly the same thing in order to track the so-called extra charges.

There's so much to take into consideration before calling it a TXU energy ripoff. I'm pretty sure the extra amounts (excluding the TDU fee for the disconnection) can be easily tracked, and most likely as a «Balance transfer» item, and that, of course, has a downright explanation. In the case there has been a mistake on TXU's behalf, I know it's been a while but you can definitely ask for a refund.

Call toll-free at 800-242-9113 and if the explanations are still not satisfactory, ask to speak to the Resolution Specialist at the Office of the CEO. This type of mischievous cases are their area of expertise. 

We’re sorry that your experience was unfavorable and that we were unable to resolve this issue to your satisfaction. We strive for customer service excellence and would appreciate the opportunity to speak to you. Please email your contact and account information to SocialMedia@txu.com so we can further investigate what took place. We look forward to working with you.