TXU Energy TXU Energy TXU energy Buyer beware!!! scam Houston Internet, Texas

Wed like to research your case to better understand your situation.  We have a variety of plans to help customers that need assistance paying their bill, and dont assess deposits based on a single late payment.
 
Please contact me at greg@txu.com so I may assist.
 
Thanks,
Greg
TXU Energy

" their contract which no one ever bothers to read because the sales people dont give you a chance. "

  I see this a lot on ROR.   How exactly do the sales people keep you from reading a contract before you sign it?   Do they hold their hands over your eyes?  Poke you with sharp sticks?  What?

  The reason I ask is that I personally don't sign contracts unless I've read them.  According to you, "no one" bothers to do this.   Knowing that the whole purpose of the contract is to commit me to a set of terms and conditions, I like to know what I'm agreeing to.   If you go through life signing your name to things you don't understand, you will always be disappointed.  

  Have you "bothered" to read this contract yet?   I ask because contracts usually bind the customer to service for a period of time.   You usually can't just call up and cancel without some sort of penalty, but you made no mention of that.   Curious.

How people claiming to be "Ripped Off" define themselves as a "Perfect" where they didn't do anything wrong.

I have been with TXU for 9 months owe them nothing and my bills are current I've never had my electric shut off for non payment, yet on the 9th month I receive my bill with an additional $350.00 for a deposit
- This sure makes it sound like you are a "perfect" customer and anyone reading this probably would wonder why you were stuck with this deposit.  But then we find out how "perfect" you were.  You were so perfect that you had a late payment.  Of course it was only by a day and "probably" because of the mail.  I guess it was the mail who kept you from sending out the payment earlier to make sure it arrived on time?

Does it suck that you have to pay a deposit for being 1 day late..yep.  But it is in their contract and you agreed to it.  Hopefully if you learned anything it is that before you sign ANYTHING in the future that you take the time to read and understand what you are signing.  Where if the salesperson doesn't give you the time to read it...don't sign it until they do.

As for them calling you a "valued customer" when you were leaving.  Exactly what did you want them to say.  Did you want them to yell and curse saying that you were a horrible customer and they are glad you are leaving?