Complaint Review: Airbnb - san francisco california
Airbnb No refund san francisco california
I have booked a property in Portugal through Airbnb. Portugese embassy was contacted to confirm whether US citizens would be accepted into the country. The response email stated that US citizens wouldn't be allowed to enter Portugal due to pandemic situations (email proof). Once known, I have contacted Airbnb customer support and they agreed upon being reimbursed in full (i have proof of their acceptance). The refund was made only in the amount of 50%. upon being contacted multiple times, no one responded from Airbnb customer support.
i have filed a dispute charge with my bank (capital one) who provided a temporary credit until the situation would be resolved. I was contacted by the bank the other and told that the charge was valid and I wouldn't be reimbursed. The bank didn't even take the time to request the proof of evidence of my conversation wuth Airbnb
This report was posted on Ripoff Report on 09/15/2020 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/report/airbnb/san-francisco-california-no-1499865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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