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Report: #1500808

Complaint Review: AIRBNB - Washington District of Columbia

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  • Reported By: Janet — Columbus Ohio United States
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  • AIRBNB 1162 5th St NE Washington, District of Columbia United States

AIRBNB Byron Ellerby Insecure and Unsanitary Accommodations Washington District of Columbia

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I booked a stay at "Location. Location." in Washington DC.  When I arrived, I contacted the host (Byron Ellerby) to get the wifi password.  He informed me that there would be workmen coming to fix the holes in the ceiling.  I then realized that there was no way to secure my laptop and other things because there was no keyed lock on the door.  I went to take a shower, and there was a dead bat on the shower head.  I notified the host, and he said that he would not be able to be there until 7:30 that night.

I was alone in a strange city and did not feel comfortable wandering around the streets with all of my luggage after dark.  I informed him that I would find alternate accommodations, and his response was "do what you want."  He never contacted me again.  I tried to go through the refund resolution process on Airbnb, but there was no response from the host and no way to connect directly with airbnb. 

When they sent me an email for a review, I responded to it.  I received a text from the host stating that airbnb deleted my review.  He then proceeded to attack me personally.  There is no way to get in touch with airbnb to try to resolve the issue.  

This report was posted on Ripoff Report on 10/12/2020 05:40 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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