Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1503380

Complaint Review: ASURION - NASHVILLE TN

  • Submitted:
  • Updated:
  • Reported By: Jack — Kenosha WI United States
  • Author Not Confirmed What's this?
  • Why?
  • ASURION 648 GRASSMERE PARK STE 300 NASHVILLE, TN United States

ASURION ASURION. This is a multi-location business. REFUSED to honor EXTENDED WARRANTY, paid for at Walmart, on LG TV NASHVILLE TN

*General Comment: Protection plan

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Headquarters 648 Grassmere Park Ste 300, Nashville, TN 37211-3667 BBB File Opened: 11/17/1998 Years in Business: 29 Business Started: 5/2/1991 Business Incorporated: 5/2/1991 in TN, USA Accredited Since: 3/27/2008 Licensing Information: This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Type of Entity: Corporation Alternate Business Name Asurion Technology Protection WJS Asurion Insurance Services, Inc. Asurion Protection Services, LLC Asurion Florida Warranty Services, Inc. Asurion Warranty Services Asurion Mobile Applications Asurion Warranty Protection Services Related Businesses N.E.W. Customer Service Companies, LLC Business Management Ms. Jennifer Davie, Director Contact Information Other Contacts Ms. Bettie Columbo, Senior Director Mr. Kevin Taweel, Chairperson Ms. Cindy Christy, President Ms. Anneatrica Hicks, Compliance Manager Mr. Brandon Bryant, Customer Relations Specialist Additional Contact Information Fax Numbers (615) 445-3348 Primary Fax Phone Numbers (866) 760-9079 Other Phone (877) 760-9079 Other Phone

ASURION refused to honor EXTENDED WARRANTY, paid for at time of purchase for NEW LG 55 INCH TELEVISION...Claiming warranty was running concurrently with manufacturer warranty for first year, I was told at Walmart (And every extended warranty I have purchased has been) the EXTENDED warranty starts AFTER manufacturer warranty expires... Manufacturer warranty is 1 year, EXTENDED warranty is for 3 years, which puts expiration on Jan 13th 2021, so still valid...

This report was posted on Ripoff Report on 12/29/2020 10:16 AM and is a permanent record located here: https://www.ripoffreport.com/report/asurion/nashville-tn-multilocation-1503380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 General Comment

Protection plan

AUTHOR: Flint - (United States)

POSTED: Wednesday, January 11, 2023

Best Buy doesn't sell extended warranties, they sell protection plans.  And they make it very clear that it runs concurrently with the manufacturer warranty.  So I think this is more of a case of you making assumptions about what you are buying, rather than reading the actual terms of the plan.  It makes sense to me that a 5 year protection plan will cover your product for 5 years, not 6 years. Especially when it covers things that the regular manufacturer warranty doesn't.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now