Complaint Review: Bank of America - NC
Bank of America We were fully paid up, and still lost our home NC
*Consumer Comment: You Needed to Sign the Documents
We have proof we were fully paid up in our payments, with the help of Senator Carper office we still lost our home. This was a Va loan.We can prove that BOA went to court claiming to be the owner when the notice we got was that the Va owned the house.
We brought the house with Countrywide. in 2012,We got notice that Boa had taken over the loan, OK. We sent our payments to Boa. In 2014 we requested a modification and was approved.BUT, we had to have a trial period. We made every payment. It took 8 months.
they sent us email saying congradulations ,you are approved. But the payments were $300.00 more. We were like , no way. we cannot afford that.So we decided to continue the payments we were making. Because we would not sign the final papers.
It was sent in as if we did. In our investigation we found out that they use our excrow to pay 3 different insurance companies, plus the one that we had,(that was never in default.) We had BOA employees come to our home claiming to be the Veterans Adminstration.
It was a rush for us to sign those papers. We would not.Every BOA across the country would call saying we had sign the papers. when we would tell them what was going on. It would pass to another BOA. In going to Senator Carpers office. We was told we can help.after almost a year, we know we were in trouble when their rep(MS Wescott) was hiding in her office,so she would not have to deal with us.I confronted her and she claimed that she was sorry.
(Beause I could prove that I saw her) After all the proof we had,even a tape with a BOA employee stating that we had fell in the cracks. (they said they were recording us,so we started to record them) Senator Carper office did nothing ,But work with BOA.
They want you to vote for them , but when needed, you are on your own. so yes in court. we lost our home. We had no idea that in court they used our Countrywide title papers. Put BOA on the letterhead as if we got the house from them.(to stupid to change the date) They got the idea from American Greed.(a tv program) A young man had did it to them claiming that he had money in their bank changing the letter head. It was a scam.
It worked until they got caught. So BOA picked up the idea,and passed it to their customers. This is a nightmare.. There was a time BOA was a great Bank. (I know,had a account with them in the 80s) Now they are a power house of greed. not all employees. Because I have dealt with some very kind employees.
Is it not illegal to claim that you are a federal employee for profit. My husband is a veteran and should not had to deal with this kind of greed from his country, YES , we need help. We walk by faith,not by sight
This report was posted on Ripoff Report on 11/19/2019 03:30 PM and is a permanent record located here: https://www.ripoffreport.com/report/bank-america/nc-fully-paid-lost-home-1488018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.