Fashion Nova Send Low Quality Product then Steal Refund Jamaica NY

The purpose of me processing a return through Fashion Nova's online portal was to alleviate any issues with my return. I was quickly let down as someone who has patronized this company despite it's often sub par quality & up-charge on return shipping pricing. My return was sent with all packaging & return slip included via an actual UPS store location in my area on May 21, 2019.

The UPS tracking reflects the shipment was received the very next day with a name in the reciever portion. The return process is supposed to be 7-10 business days, I've contacted & sent them the UPS proof of receipt (since it was somehow unattainable on their end) as well as the return RMA #, original order #, proof of what was shipped was sent as well.

I have lost over $70 with this company & recieved no accountability on the company's part.