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Report: #1493001

Complaint Review: H&R Block - Kansas City MO

  • Submitted:
  • Updated:
  • Reported By: Terri — Columbus OH United States
  • H&R Block One H&R Block Way Kansas City, MO United States

H&R Block Deducted and kept funds from my tax return that they were not entitled to Kansas City MO

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I filed my 2019 tax return with H&R Block as I have for many years. Included in the documents filed by my tax preparer was a 1099C Cancellation of Debt in the amount of $1250.00. Block deducted the payment for the debt regardless and has yet to communicate or correct their error. I first addressed this issue with them on February 27, 2020.

The IRS deposited $2664.80, the balance of my refund, on 2/26/2020. HRBlock deposited $325 into my bank account and are unable to tell me what happened to the balance of my refund, but they also have not replaced the funds. I made arrangements for payoff of $638 for a bill based on that refund amount and was forcesd to default on the agreement, making me responsible for the full amount of the debt, over $3k.

As a result my children and I are couch-surfing. This has been expressed multiple times and nothing has been done. I get excuses and "hurry up and wait" responses.

This report was posted on Ripoff Report on 03/17/2020 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/report/hr-block/kansas-city-mo-deducted-kept-1493001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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