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Report: #1505146

Complaint Review: Just Answer -

  • Submitted:
  • Updated:
  • Reported By: William — La Jolla California United States
  • Author Confirmed What's this?
  • Why?
  • Just Answer United States

Just Answer Deceptive Practice

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Their website advertises a seven-day free trial that can be canceled at anytime, so you begin with that mindset. However as soon as you get in, you get the following notice:

Being in the mindset of being able to cancel within seven days, I admittedly did not think to read the notice more closely. I was more intent on getting my answer quickly.

Upon reviewing my bank statements, I saw a charge from them for $47 and called them. I told them of my misunderstanding and they told me that they understood and canceled my “membership”. However, they refused to refund my money even after I made it clear that I did not want or need continued services.





This report was posted on Ripoff Report on 02/16/2021 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/report/just-answer/deceptive-practice-1505146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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