Report: #1485787

Complaint Review: Just Answer -

  • Submitted:
  • Updated:
  • Reported By: Richard — Baltic United States
  • Author Not Confirmed What's this?
  • Why?
  • Just Answer United States

Just Answer Robot chat took information, passed to Credit card application, gave phone which sounded like it was laid down with backround noises and chewing, intial chat was then locked out

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I was willing to pay for information to connect my TOMTOM rider 2 gps unit.  They caim up on a search for tomtom help.  I was chatted and gave them informationof the proble.  I was put onto a screen to give credit card info, which I did. 

They popped up a phone number , must call,  The 800 number connected to backround noises and chewing sound,  NO ONE ANSWERED.  Tried to contact it was impossibele and Bank of America was no help and even stated that Just answers could get a NEW card if I canceled this old one.

Now it sounds like a scam,  no way to contact them.  They took my credit card information and then did nothing further.  Supposedly on a monthly subscription , cancel anytime except there does NOT appear anyway to contact them.  Initial chat lady obviously a robot

This report was posted on Ripoff Report on 10/01/2019 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/just-answer/robot-chat-took-information-1485787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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