Report: #1511868

Complaint Review: MERCARI - Buford Georgia

  • Submitted:
  • Updated:
  • Reported By: Stellarmom24 — Buford United States
  • Author Confirmed What's this?
  • Why?
  • MERCARI Buford, Georgia United States

MERCARI Nothing, Refused to offer any type of retribution Buford Georgia

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I purchased a sweater for 300$ and prematurely rated the buyer.

The sweater was listed with tags and labeled "NEW" on the buyers page. I'm disappointed that I didn't do a thorough check and rated the buyer. My husband seen it and asked- where's the tags and then said, this is not "NEW" at all and worst of all a replica/fake. I immediately contacted Mercari within the same hour of rating the buyer to notify them of the situation and error.

Mercari supposedly have strict guidelines:

Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform.

AND THE ITEM I RECEIVED WAS FAKE AND NOT AS DESCRIBED. I'm asked Mercari as in GOOD-FAITH to rectify this situation and they refused.

This report was posted on Ripoff Report on 09/13/2021 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/report/mercari/buford-georgia-refused-offer-1511868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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