Report: #1490236

Complaint Review: Nano Hearing Aids -

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Ripoff Report is Xcentric Ventures

Submitted: Sat, January 11, 2020
Updated: Mon, March 09, 2020
Reported By: Penney — MOUNT JULIET United States

Author Not Confirmed

Why?

Nano Hearing Aids United States

Phone: 877-654-9071
Web: https://nanohearingaids.com/
Category: Hearing aids

Nano Hearing Aids canceled order, sent anyway, refused to give refund

*UPDATE Employee: Nano Hearing Aids

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Ordered these as a gift. Three weeks later, canceled the order because it had not come in time. Two days later, I received an email saying it was ready for shipment. Immediately I texted and emailed them to NOT send it as the order had been canceled.

They shipped it anyway, so I refused to accept it when the post office attempted to deliver it. They still have not refunded my money and it has been approximately 3 months.

This report was posted on Ripoff Report on 01/11/2020 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/report/nano-hearing-aids/canceled-order-sent-refused-1490236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

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#1 UPDATE Employee

Nano Hearing Aids

AUTHOR: Briana - (United States)

SUBMITTED: Monday, March 09, 2020

POSTED: Monday, March 09, 2020

Hello Penney,

We attempted to review your account to assist your concerns but were unable to find your account with the information provided on your review. Our support team is consistently working to assist customers with their requested information, questions, and concerns thoroughly. We would be more than glad to assist you with any further questions or concerns pertaining to your order. If you are still in need of assistance, please feel free to contact us at 1(877) 654-9071 or send us an email at briana@nanohearingaids.com with your full name, email, and order number on your account and we will be more than glad to assist you thoroughly.

Thank you,

Nano Hearing Aids

Support Team

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