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Report: #1514364

Complaint Review: Safe Home Security - Middletown CT

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  • Reported By: Jay — Framingham MA United States
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  • Safe Home Security 1125 Middle St., Unit 201 Middletown, CT United States

Safe Home Security, Inc. Billed and collected payment three times for security camara equipment and installation. Other billing issues. Without explaination billing charges went from $68 per month to $207.00 per month. Middletown CT

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After using this company for perhaps a couple years for security alarm services for my commercial property they contacted me regarding security camaras. In perhaps 2018 after quoting me for the camara equipment and their installation I paid them for the equipment and the equipment was installed. Then a month or two in the future they debited our account for the camara equipement again. Then the next month they debited our account for the equipment  a third time.

I managed to get them to refund one of the erroneous payments but the 3rd payment was never refunded to us. Their services to us became very sketchy from then on. At present they recently increased our month bill from $68.00 per month to $207.00 per month. There was no explaination for this. Very unethical company. I saw news report perhaps 2 or 3 years ago that a state AG (perhaps in MA) file suit against SHS, Inc. I plan to cancel all services with them soon. Since I left ADT for SHS, Inc. I have never felt like they were looking after my interests. They do not communicate and they are happy to just collect your $$ each month.

This report was posted on Ripoff Report on 12/11/2021 11:20 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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