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Report: #1488694

Complaint Review: Select Home Warranty - Mahwah NJ

  • Submitted:
  • Updated:
  • Reported By: Lela — Melbourne FL United States
  • Select Home Warranty West Airmount Road Mahwah, NJ United States

Select Home Warranty Demand Auto Pay, Do Not Send Tech in a Timely Manner, Expect Customer to Pay for service then they Do Not Reimburse Mahwah NJ

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Select Home Warranty - BEWARE!

We have paid this company $301.64 since April of this year (2019) with zero satisfactory service.  Countless hours have been wasted on the phone with Select Home Warranty trying to get repairs / resolution and reimbursement for two claims (Plumbing Stoppage which we had to wait 7 weeks for the repair and ultimately had to get our own repair company; and Water Heater replacement).

The Select Home Warranty website indicates they are number one in customer satisfaction, available 24/7 and have a large network of professionals throughout the country. Quote, “We’ll repair or replace your covered item. You pay a minimal service fee. Simple as that.”

 They send emails rather than call the customer and /or service technicians so results are very slow.  The emails sent by this company are not factual and are very redundant.  They do not cover most claims and state that it is in the contract.  They use canned reviews and logos indicating they are number one in the country.

 Be advised, stay clear of Select Home Warranty, they do not repair, replace or reimburse!  Customer Satisfaction is not important.  This company is a SCAM!

Written By:  Lela Reeves 12-6-2019

 

This report was posted on Ripoff Report on 12/06/2019 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/report/select-home-warranty/mahwah-nj-demand-auto-pay-1488694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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