Report: #1510493

Complaint Review: select home warranty - mahwah NJ

  • Submitted:
  • Updated:
  • Reported By: JANA — INDIANAPOLIS IN United States
  • Author Confirmed What's this?
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  • select home warranty 1 international blvd mahwah, NJ United States

select home warranty SHW is a scam or "shadow Company" & may be affiliated with a calling service called Koala Customer Service mahwah NJ

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Select Home Warranty is a scam and a fraud home warranty company.  I was sold a three (3) year policy guaranteeing through the salesman that if an appliance could not be repaired it would be replaced despite the age of the appliance.  I filed my first claim March 2021 it is now latter part of July 2021.  I paid a technician to diagnose my inoperable washer and dryer.  After that, there was no further communication from the service company to SHW or to me.  I have asked for a refund on my policy but they offered to cancel which, of course, I refused!.  I was told that they would start fresh and file a new claim.  Of course, I refused that option!

I'm beginning to think that SHW is a "shadow" company working with a calling service called Koala Customer Service based out of Florida and New Jersey but calling from the Philippines.  I am proceeding to report both companies to several agencies.

This report was posted on Ripoff Report on 07/29/2021 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/report/select-home-warranty/mahwah-nj-shw-scam-shadow-1510493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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