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Report: #1515989

Complaint Review: Shell - GAITHERSBURG MD

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  • Reported By: Ed — United States
  • Author Confirmed What's this?
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  • Shell 455 N FREDERICK AVE GAITHERSBURG, MD United States

Shell 455 N Frederick Ave Shell Service Station Indus Petroleum History of damaging vehicles, fraudulent charges, lying to customers GAITHERSBURG MD

*Consumer Comment: Question

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The mechanic shop at Shell 455 NFrederick Ave has a known history of defrauding customers, damaging vehicles, charging for services/repairs that are not needed, and evading complaints. I took my vehicle in for an oil change. The mechanic opened my door into a metal part hanging from a shelf, damaging my door in front of me.

I asked to speak to the owner, who never responded. I then tried contacting the owner (who I had myself spoken to on FB to book the appointment in the first place, on their personal account) and the owner ignored me.

I tried reaching out via email, phone, snail mail, a legal letter, and a sheriff to serve a lawsuit to recover the damages. And, the oil change was never even done as the lifts in this shop are too old and decrepit to handle newer factory height vehicles. Feel free to see all the bad reviews for this place on Google. Avoid at all costs.

This report was posted on Ripoff Report on 02/10/2022 11:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/shell-n-frederick-ave/gaithersburg-md-service-idus-1515989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Question

AUTHOR: Robert - (United States)

POSTED: Saturday, February 12, 2022

If this place is so bad that it has a history of as you put it defrauding customers and damaging vehicles. Has bad reviews on Google. Has lifts that can't even handle "newer" vehicles. Why would you go here in the first place?

It wasn't like you were just driving down the road one day and decided to get an oil change. You went through the time and effort to actually book an appointment.

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