Complaint Review: Spokeo -
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- Author Confirmed
- Spokeo United States
- Phone:
- Web: spokeo.com
- Category: Internet order fraud
Spokeo Spokeo.com Super deceptive website. Ended up ordering three worthless reports by checking a button.
*UPDATE Employee: For Further Assistance Please Reach Us At: http://www.spokeo.com/contact
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I wanted to order one report. It came back empty so I clicked an authorization button to get the information I was hoping it would shw. What I didn't know was that by clicking that button, I was authorizing another $19.95 charge on my card. Not only did the reports not contain any useful information, I got three of them.
I called customer service. Was not offered any sort of refund or remuneration. Cancelled account. Plenty of information providers in the internet sea.
This report was posted on Ripoff Report on 07/30/2021 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/report/spokeo/dotcom-super-deceptive-ended-1510517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
For Further Assistance Please Reach Us At: http://www.spokeo.com/contact
AUTHOR: Spokeo - (United States)
SUBMITTED: Monday, August 02, 2021
Dear Tracy:
I received your complaint to the Ripoffreport.com page for Spokeo, on July 30, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
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