Complaint Review: sundance vacations - wilkes-barre pennsylvania
sundance vacations travel advantage network, plan with tan, tri state financial misrepresentation of products, high pressure sales wilkes-barre pennsylvania
I feel that this company employs some very shady, though not illegal, high pressure sales tactics. Apart from that, I feel I was mislead by being promised 4-5 star luxury condos and was instead met with
A) no properties in the desired state and B) 2 room run down cabins in adjacent states that in no way reflect the product promised.
I was told on the phone when I unsuccessfuly attempted to cancel my account that they cater to "all types of vacationers" so basically, "too bad." Unfortunately I know it was my youth, naivety, and hatred of confrontation that initially got me signed on to this program that is currently costing me more than my student loans for my BSN.
I tried to ask if I could cut my losses and accept the fact that I'd paid thousands of dollars for a product I will never use if they would decrease the amount of weeks in my package, and was told that was not an option.
I also had a bad experience with their customer service agents in general as Sundance sent me to Travel Advantage Network who sent me to Tri State Financial and finally back to Sundance, the original number I dialed.
After looking in to it, it seems they are all the same company, so that was an unnecessary waste of time. Since I can't cancel my account, the best I can do is try to warn future customers about my terrible experience.
This report was posted on Ripoff Report on 05/15/2019 02:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/sundance-vacations/wilkesbarre-pennsylvania-plan-1478826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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