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Report: #1497385

Complaint Review: Verizon Wireless -

  • Submitted:
  • Updated:
  • Reported By: Verizon Victim — Portland OR United States

Verizon Wireless Misrepresented promotional offer, then gave expiring credits

*Author of original report: Pointless posts

*Consumer Suggestion: LOL

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Verizon had a $250 per line promotion for switching to their wireless service.  So I switched two phones at a total cost to me of $400+.  I spent nearly two entire days attempting to switch my account, first online, then on a succession of phone calls, each of which would refer me to a different number.  Then, once the switch was made, they told me I didn't qualify for the promotion because the change was not completed online.

After my Legal Shield attorney wrote a letter to Verizon's CEO, they sent me two $250 gift cards instead of statement credit.  I forgot about them and now they're expired.  Clever way to avoid keeping promises, no?
Plus, their wireless coverage is worse than my prior carrier, CREDO.  Once I leave my home wireless, seems like I have no connection half the time.  Stay away from these crooks.

This report was posted on Ripoff Report on 07/09/2020 07:27 AM and is a permanent record located here: https://www.ripoffreport.com/report/verizon-wireless/misrepresented-promotional-1497385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Pointless posts

AUTHOR: Not in Afghanistan - (United States)

POSTED: Saturday, July 11, 2020

At the time, CREDO used Sprint.  But it's irrelevant.  Their coverage is terrible, they are a deceptive company and I doubt that "Afghanistan" is a Verizon representative.  Talk about stupid.  I'm not in Afghanistan.

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#1 Consumer Suggestion

LOL

AUTHOR: Flint - (Afghanistan)

POSTED: Saturday, July 11, 2020

So you are saying it's their fault that you forgot to use your gift cards in a timely manner?  Sounds like you need to take responsibility for your own stupidity.  Also, Credo Mobile runs on the Verizon network, so your lie about having worse coverage is pretty funny.

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