Washington Tax Services Watax Washington charged me $6750 to resolve my tax issues. They didn’t do the work and refused to refund my money. Seattle Washington

Name: Washington Tax Services

Amount lost:$6750

Date of Initial Contact with the Business: March 2021
I must emphasize that I am a 70-year-old senior citizen on a fixed income, and I have had the misfortune of contracting COVID-19 twice. My health and well-being are a significant concern, and dealing with this dispute has added to the stress and uncertainty during these challenging times. 

I engaged Washington Tax Resolution Services to assist me with resolving tax issues with the Internal Revenue Service (IRS). Regrettably, my experience with this company has been marked by several concerns:
1. Unfulfilled Promises: Washington Tax Resolution Services made several promises regarding their ability to reduce my tax liabilities and provide timely, professional service. However, they have failed to meet these commitments.
2. Lack of Transparency: I have encountered a lack of transparency in their service delivery. They have not adequately explained the progress of my case, making it difficult to understand the status of my tax resolution.
3. Poor Communication: Communication from Washington Tax Resolution Services was inconsistent, with delayed responses to my inquiries and requests for updates on my case. I don't have any attachments because they never sent me anything,
4. Excessive Fees: The fees charged by the company was excessive. They charged me $6750.00. They didn’t provide value commensurate with their fees.
5. Highly Unethical: They list a lot of dates and times of activities that they said that they did for me that did not happen.  They need to provide documentations to prove that they did the things listed in the answer to the dispute. PLEASE POST THIS  so that others can read it.