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Report: #1493191

Complaint Review: Wells Fargo - San Francisco CA

  • Submitted:
  • Updated:
  • Reported By: Anthony — Baltimore MD United States
  • Wells Fargo San Francisco, CA United States

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BEWARE OF WELLS FARGO

THEY STOLE MY MOTHER"S MONEY. THEY HAVE NO CUSTOMER SERVICE. THEY DO NOT CARE ABOUT THEIR CLIENTS AN CUSTOMERS.

  Save yourself money and aggravation and invest with another bank. Read the following:   My mother is 96. She had a check sent from Constellation Energy for $290.64. She misplaced the check. Constellation merged with Wells Fargo. I went to my local Wells Fargo branch and spoke with Rafael Cervantes. He called the main office.

They told him to fax a copy of the check, a letter from me, and my power of attorney, and they would replace the check. They lied not only to me, but to their own employee, Rafael.   In February I received a letter stating American Stock and Transfer was responsible for the check replacement. Once again they lied. I called them, and they told me I was misled. They found the records of the original check, and said all was transferred to Wells Fargo. He said that they knew this! They sent me a letter confirming this.  

Despite getting an email saying that I would be getting notified regarding my complaint in 10 days, I never did. I called once again and complained, but no one seems to care.   When the check was transferred to Wells Fargo my mother had an investment with them values at tens of thousands of dollars. They were obligated to forward the money to my mother, their client, or at worse send it to unclaimed funds in Maryland. They did neither.  

When a company keeps money from a client this is stealing, and Wells Fargo as such are thieves. I believe my mother is entitled not only to the value of the check, but also all interest she is entitled to. I hope that the complaints I make to various federal agencies penalize Wells Fargo for their illegal conduct.   Tony Raymond (((REDACTED)))Baltimore, MD (((REDACTED))) 410-247-0837traymond51@hotmail.com

This report was posted on Ripoff Report on 03/22/2020 08:36 AM and is a permanent record located here: https://www.ripoffreport.com/report/wells-fargo/san-francisco-ca-bank-stole-1493191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Consumer Comment

The phenix city police have committed federal crimes by charging my falsely charging my mom with harassing ashley hawthorne and putting us through a nightmare we are victims of a conspiracy

AUTHOR: Charles - (United States)

POSTED: Wednesday, April 15, 2020

I and my mom I both are victims of a conspiracy from the phenix city police along with ashley and chaz hawthorne the phenix city DA office to wells fargo bank! To accuse my mother falsely of harassing ashley hawthorne when she is harassing us! Just like the closing of our checking account another conspiracy! This is a federal crime that ashley hawtorne and the other wells fargo employees who were involved in this crime to lie about me and my mom!

Falsely accusing someone is a crime but when the police are involved who are sworn in to protect people! I am unable to trust my trust has been broken. And how the phenix city DA office tried to slience me saying we can't take about ashley hawthorne! Nobody is talking my freedom of speech away!

Then telling us we couldn't sue for damages!

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#5 Consumer Comment

Ashley hawthorne along with the people on this site are twisted demented sociopaths like all the felon criminals working at wells fargo ashley hawthorne is a spoiled brat to

AUTHOR: Charles - (United States)

POSTED: Monday, April 13, 2020

Ashley hawthorne is a spoiled brat to after seeing how her parents acted. Like no one was supposed to say anything to their precious daughter! She could lie about people but they weren't supposed to fight back!  Well, that is where her parents are wrong! People don't have to take being bullied by ashley or her family!

And when people don't bow down to them. They slander and ruin their reputations!

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Their employees have harassed their own neighbors because they were getting away their felon criminal activity in wells Fargo! For them wanting to push an employee to file harassment charges is a new low! We were put through a nightmare with our neighbor who works at wells fargo! They think they own our property ashley hawthorne doesn't want us to have anything!

  She lied to wells fargo about us harassing her while we were in the bank. This was after the judge ruled in her favor about us harassing her. When it was her harassed us and lying saying we are harassing her is harassing us!

First, we were pressured in 2014 04/2014 to open the account when our roof had hail damage and our insurance company uses wells fargo as their bank. This employee kept bugging us to open an account. Then we did and 1 year later after having the account open 05/12/2015 wells fargo closed it due to we harassed ashley hawthorne!

She and the employees at the phenix city branch were setting us up when one day we couldn't log into our online account! She was tampering with our business! They ran us back and forth from calling the 1-800 number but they were doing it on purpose! We had to open a new account this was only 1 year we had the account open.

 Then after we get the new account open we get a dirty letter from wells fargo security DANE CHAMBERS that they closed our account and not to go in any wells fargo because ashley hawthorne said we harassed her while we were opening the new account!  We had no idea that ashley hawthorne was in the bank. We didn't just walk in off the street knowing she would be in there. Dane chambers were stupid.

She didn't want us to have a checking account! The account wasn't in the negative but wells fargo reported it to the credit bureau that it was in the negative.

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#3 Consumer Comment

We all know wells fargo are a bunch of thieves and liars then you have to put up being harassed by consumer haters who get in the way of justice

AUTHOR: Charles - (United States)

POSTED: Sunday, April 12, 2020

  It seems the only ones who have freedom of speech are the bad business defenders! Us consumers have no right to speak out about the bad experiences with bad businesses and bad employees! It's more important for them to insult consumers and tell them they are making it up. This site was supposed to help people avoid bad businesses.

 But you have to put up being called a liar and being accused slandering the business. These businesses pick and chose which customers to harass so other people can say that they didn't have any problems with them.

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#2 Consumer Comment

Another Idiotic Complaint

AUTHOR: Jim - (United States)

POSTED: Thursday, March 26, 2020

Constellation Energy went out of business during the collapse of the economy in 2008.  They were not bought by Wells Fargo because of course...it's not a finance or banking company, it's an energy company.  Today, it is nothing but a holding company for a much larger energy company.  If your Mom did get a check from this company, and the company declared bankruptcy, then you could be out of luck.

It is entirely possible that IF someone actually had a good heart, they may have escheated the check with the State Controller's office in that state.  You might be able to find such a check in your Mom's name with their offices.  You can generally check their offices online and the funds escheated to the state.

Now, if that doesn't work, then you may be out the $290.  As I've said earlier, your Mom hasn't been competent to handle her affairs for 10-15 years.  

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#1 Consumer Comment

GOOD grief

AUTHOR: Stacey - (United States)

POSTED: Sunday, March 22, 2020

Enough already!!! Reports about the hospital, doctors, therapists now the bank??? TAKE care of your MOTHER and stop blaming everyone!! GO through the proper channels and just let the wheels work their course. NO ONE wants your mother's MONEY. WF is a crap bank and no I do not work for them or even bank there but these things take TIME to work out. 

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