Complaint Review: Windstream -
- Windstream United States
- Phone: 800-347-1991
- Web: www.windstream.com
- Category: Internet, Internet, phone, and TV services
Windstream Kinetic They have raised my bill to $95.00 a month for internet only. It keeps going up even though the internet only works 1/2 the time.
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My internet has been going in and out since October of 2021. I have had multiple technicians out here who tell me there is a bad wire. They re-attach the wire but I have been told by at least four different technicians that the wire needs to be replaced.
I work from home so I'm having to use my cell phone data to be able to do my job. The only reason I haven't had the internet shut off, is because my security cameras won't work without it. There is no other option but Windstream where I live.
This is getting very annoying that I have to keep paying for service that I'm not getting. I have to call in every other week and then it takes another week for someone to come out and re-attach the wire. I don't understand why they just don't fix it.
This report was posted on Ripoff Report on 07/28/2022 07:24 AM and is a permanent record located here: https://www.ripoffreport.com/report/windstream/kinetic-raised-bill-month-1520085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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