Complaint Review: 1-800-flowers - Internet
- 1-800-flowers Internet USA
- Phone:
- Web: www.1800flowers.com/
- Category: Florists
1-800-flowers Did not deliver what was advertised and did not take my complaint New York New York
*UPDATE Employee: We are here to help!
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I purchased a brightly colored bouquet of flowers to be sent to my mother in the UK, it was a large bouqet with about 20 multi colored flowers in a nice red vase.
What my mother received was a cheap skinny clear vase with 3 very dull flowers in it, which when my father sent me a photo of it didn't look anything like what I purchased online.
The real kicker was that on trying to submit a complaint to 1-800-flowers, through their own form on their website,I got back an email saying delivery to their email address custservice@reply.1800flowers.com failed.
Now to my mind a company that takes your money online and doesn't take your complaint online must be a scam. Now on investigation many many people have complained about this company yet the FBI seem to let them continue ... yet we continue to lose money by scammers.
This report was posted on Ripoff Report on 08/20/2014 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1-800-flowers/internet/1-800-flowers-did-not-deliver-what-was-advertised-and-did-not-take-my-complaint-new-york-1171094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We are here to help!
AUTHOR: Tina Flowers - ()
SUBMITTED: Tuesday, September 09, 2014
Please accept our sincerest apologies for the issue you have posted. Please email me at: wecare@1800flowers.com with: your name, the recipient’s name and the delivery date of your order. Please also include an email address and a contact phone number where you can be reached. Thank you. I look forward to hearing from you and resolving this for you promptly. - Tina Flowers


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