Complaint Review: 1-800 Flowers
1-800 Flowers Valentines Day for my of 36 years Carle Place, New York Nationwide
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I order flowers from 1-800 Flowers on Feb 7 for my wife of 36 yrs. She was to be surprised on Feb 13 for Valentine Day. The order was waited for all day. Nothing. No flowers I checked the credit card and it was charged for flowers - a special flower from RUSH Limbaugh and Sean Hannity -- Nothing could be answered by the help desk that could speak very little English and the supervior did not come to the phone - Just talked to Help Desk person to handle the problem --offer a special later. this conversation went on for almost an hour while the help desk had run out of excuses - like weather was causing a delay -the order got messed up --from their web site that was the answer for those who ordered in the last last 5 days before Valentine's Day -- Still no answer from the Supervior -and the phone waiting was getting longer. Can't get and answer as to where the problem was - this is what I believe a competitor war as to who could offer flowers to customers the last hours before Feb 14 - this was a sale pitch on "Rush" today Feb 13, as to only place that Flowers would make it by Feb 14 for those that waited -well I ordered on Feb 7,2017, The local folks here in Oklahoma City Should have had the order for delivery in sufficient time to make delivery --weather here in Oklahoma City was 50 degrees and light rain --so weather was no the resaon for DISAPPOINTMENT. The store was either 9201 E Reno Ave.
Midwest City, OK 73130 or FLOWERAMA in Oklahoma City 5040 N. MacArthur Blvd. Oklahoma City, OK 73122 Phone: 405-787-0100 So please do not expect any great results on planning events using the 1-800-Flowers
After all the waiting and discussion with the help desk --The Help Desk hung up after not getting the Supervior to come to the phone --So what hapens now I don't know but I plan to spread the word back to the Talk Shows that advertise for 1-800
This report was posted on Ripoff Report on 02/13/2017 07:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1-800-flowers/nationwide/1-800-flowers-valentines-day-for-my-of-36-years-carle-place-new-york-nationwide-1355885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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