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Report: #300796

Complaint Review: 86th Street Photo & Video - Internet

  • Submitted:
  • Updated:
  • Reported By: Houston Texas
  • Author Confirmed What's this?
  • Why?
  • 86th Street Photo & Video www.86photovideo.com Internet U.S.A.

86th Street Photo & Video Lowest prices, but never available Internet

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I also experienced the same treatment from 86th Street Photo and Video as described here by a different consumer. I ordered a digital camera at the lowest price I could availably find on the internet. I was in no real hurry to receive the product, but now I know they are running a scam.

When the order was placed the site said the product was available and would ship within a short period of time (cannot remember what the exact time frame quoted was...definately within 72hrs).

Within a day I received an email requesting I call to confirm my order. After approximately 15 minutes on hold I confirmed and numerous accessories were offered. This is not my first digital camera so I have no need for anything, and didn't even get into their pricing of accessories.

The operator specifically noted at the end of the conversation that the product would arrive within 7-10 business days (I of course opted for the shortest/cheapest available shipping).
Within minutes of hanging up I received another email from the "shipping department" stating the cameras temporary unavailability. 3-4 weeks is what was stated in the email.

Once again, not being in any hurry to receive the product, I elected to wait.
Just over 2 weeks later I received an Order Update email. This one extended the unavailability of the product another 5-6 weeks. This and the previous emails of course offered me the easy possibility of cancelling my order at no charge to me.

The funny part about it all is that within a week of ordering I went back to the site to see if the product shows availability online and not only was it still showing availibility, but it was also indicating approximately $10 cheaper!

At this point I'm only a few days past this last email and haven't decided which action I will take, whether to wait the entire process out or just finish this game and purchase from a more reputable site.

Mike
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 01/17/2008 03:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/86th-street-photo-video/internet/86th-street-photo-video-lowest-prices-but-never-available-internet-300796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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