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Report: #786620

Complaint Review: Acanac - Mississauga Ontario

  • Submitted:
  • Updated:
  • Reported By: starforce — mississauga Ontario United States of America
  • Author Not Confirmed What's this?
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  • Acanac Mississauga, Ontario United States of America

Acanac acanac.ca they wouldn't honour the first month trial period cancellation and poor customer service. they like to make you run around a lot Mississauga, Ontario

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I signed up to try their internet service and it was never worked since day one.  Their tech support are hard to reach and has bad attitude.  They created a ticket and didn't send a technician to check out the line as I am not getting DSL signal.  After 2 months of frustration dealing with them I decided to cancel the account under the first month trial period.  They refuse to give my money back and refuse to let me return the modem.  This company is terrible and has bad reputation as I asked around about them and did some research.  You can never reach to anybody dealing with your problem and has to go through their email for communication.  They write you 2 lines and you have to wait for 2 days for a reply.  In the end they deny everything and refuse a refund. 
Here is an update they are still a bad company
October 9, 2011.

I would not them a chance, don't sign up.

This report was posted on Ripoff Report on 10/09/2011 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acanac/mississauga-ontario-/acanac-acanacca-they-wouldnt-honour-the-first-month-trial-period-cancellation-and-poor-c-786620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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