Complaint Review: Acanac - Mississauga Ontario
- Acanac 1650 Dundas Street East. Unit 204, Mississauga, Ontario United States of America
- Phone: 1(866)281-3538
- Web: www.acanac.com
- Category: Internet Service Providers
Acanac They stopped providing service, but refuse to refund my money Mississauga, Ontario
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Each response Acanac sent me (I could not just call in cancel of course) took several days. Despite my details in my original msg they simply told me that my account would not renew but that they could offer me specials if I continued on. They even asked me why I was canceling, despite it being clearly outlined in my request to cancel. After several more responses it turns out that they refuse to give me a refund, stating that you have to do it within the first 30 days. They also gave me no advice on what to do with the modems. I have had their service for almost 3 years. It stopped working and they did not provide me with tech support. I had no other option but to go elsewhere as they were not providing service to me. They are the ones that canceled the contract yet they refuse to refund my money.
If you decide to use Acanac for your internet I strongly recommend that you do not pay them in advance. Apparently if you have issues with service you will be out of luck!
This report was posted on Ripoff Report on 10/09/2010 07:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acanac/mississauga-ontario-l4x-2z3/acanac-they-stopped-providing-service-but-refuse-to-refund-my-money-mississauga-ontario-649120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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