Allegiant Air I was 10 min late for check-in and they will not refund money or help with other flights. Las Vegas, Nevada

We were supost to check in at the airport on 12/4/09, and we were running 10 min behind. We got to the desk and the guy basicaly told us that they closed 10 min ago and that we lose our money.

When I asked to talk to a supervisor he called the police instead of the supervisor and we still had at least 35 min. before the plane left.

He offered sugestions to a girl and basically told us that we will be losing our money instead of trying to help us with the situation.

When I called to the head office they basically told us the same thing and is not willing to help us when asked to talk to their supervisor they told me that they do not talk to anyone that it will take 24 to 48 hours before they will talk to them.