Report: #1345884


  • Submitted: Tue, December 27, 2016
  • Updated: Tue, December 27, 2016
  • Reported By: Kloom747 — woodland hills California USA


ALLSTATE INSURANCE awful claim manamement and coverup. Woodland Hills CA California

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I had a car accident with a wild animal 3rd week of August 2016, Thank God with no injuries to my passenger and myself, Since that day ALLSTATE was completely unprofessional and treated me like a pest although I had 3-5 policies with them. The car was brought to GTA auto body shop ( AS approved vendor recommended by them) and it took them about a month to fix the exterior of the car with a cost of approx 11000.00 When they checked the " ready" car they found out it would not start ( why didn't you check it in the start? ( well the answer is clear- they want to make 11k). The Car was transferred to Thousand Oaks Dealership, and they found out the engine is total. They asked me to ok a used engine which I did and they ordered an engine they got it and install which took another month approx just to call me and informed me that the engine was not the correct engine and they have to take it out and order a brand new engine. They did that and finally finished the car after almost 4 months. At the same time I am paying 1133.00 per month for my range rover , paying insurance om a range rover which I need for work as well and driving the small car they approved for 30 days. Upon picking up my car i learned that AS will not even pay the rental and stuck me with over 2000$ in rental car bill. So AS make all the lousy mistakes possible and stiff their customer. great job ALLSTATE


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