Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1408239

Complaint Review: Allumiderm - Costa Mesa California

  • Submitted:
  • Updated:
  • Reported By: Jenni — LAKE HAVASU CITY Arizona USA
  • Author Not Confirmed What's this?
  • Why?
  • Allumiderm 1175 Baker St. Suite 19-4136 Costa Mesa, California USA

Allumiderm, Eye Rejuvenator, Jis skinyouthremedy Offer samples or trial of face and eye cream and pay only shipping. Then they billed me 269.80 extra. Costa Mesa California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

     I purchased what I thought was a sample of an eye cream. Paid only shipping. I learned later that if you don't return unused product within 14 days they will charge you for the sample and automatically enroll you in auto shipments. The company told me it is a trial and not a sample.

     I paid 4.95 for the sample and they also billed me 5.95 for a face cream that they sent also.  I figured that was OK because they did send the other product.  This was 9-4-2017

     On 9-17-2017 they billed my credit card 86.95...on 9-20-2017 they billed my credit card 89.95,  Then on 10-17-17 they billed my credit card again for 92.90.

     I called the company and was told it was a trial and not a sample. Because I did not return the product within 14 days, they charged my credit card for the original product and enrolled me in auto shipments.

     The company said they could offer me 35% discount retroactive and on all future orders. I said I do not want 35% discount on a product I do not want. I declined and I am sending back the unused portion of original shipment plus the product that I received yesterday.

     Hopefully this will stop future shipments and charges on my credit card.  I will call the credit card company today also.  Lesson learned !!!

     The supervisor I spoke to said I did not worry him with my threats of BBB, Attorney, Credit card company or the bank. He said if they were worried, they would issue a credit.  I told him I was done talking to him, said bye and hung up.  He called me back 3 times before I could get him blocked on my phone.

This report was posted on Ripoff Report on 10/24/2017 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allumiderm/costa-mesa-california/allumiderm-eye-rejuvenator-jis-skinyouthremedy-offer-samples-or-trial-of-face-and-eye-1408239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now