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Report: #1373304

Complaint Review: Alucia - Internet

  • Submitted:
  • Updated:
  • Reported By: Rip-off — Ponca City Oklahoma USA
  • Author Confirmed What's this?
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  • Alucia Internet USA

Alucia Misleading/deceptive advertisement of product Internet

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When trying to order a 14-day sample of Alucia anti-wrinkle complex, there was no way to get off of the order page except to enter "continue". Upon doing that it automatically adds other products to your order. When calling about this, was told to contact them within 14 days or else auto ship would be continued. There was no option to do an auto ship. The person on the phone said the cost would be $98.39.

When I called to cancel the auto ship, was told to either send my 14 day supply back (which I had paid for) or get charged almost $10 more to keep it. They had no record of the other two products that were shipped with the Alucia. Said they must belong to another company. Not correct, since it came off of the same order blank and I had confirming emails from the same company. The representative on the phone was very hateful and rude. No reason for her to not be helpful. This is a huge rip off and everyone needs to be aware of it.

This report was posted on Ripoff Report on 05/15/2017 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alucia/internet/alucia-misleadingdeceptive-advertisement-of-product-internet-1373304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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