Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #256058

Complaint Review: American Family Insurance - Madison Wisconsin

  • Submitted:
  • Updated:
  • Reported By: new lenox Illinois
  • Author Confirmed What's this?
  • Why?
  • American Family Insurance Madison, Wisconsin U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I just received my homeowners renewal policy today and the yearly coverage went from 628.00 to 989.00. I called my agent to find out why there was over a 50% increase. He advised me that credit scores affect the cost of the coverage. WHAT!!! are you kidding me for one I am not applying for credit from American Family i explained to him, two, who gave them the authorization to run my credit (not me). I also explained that ok if I don't pay my policy it gets cancelled and my house gets wiped out by fire or another disaster what risk does American Family take (NONE!!!!!!!) the risk is mine not theirs. So why do they have a credit risk program to adjust rates when there is no risk for them. And by the way I have never had a claim against the policy. How does my ability or inability to pay bills to creditors affect buying insurance (last time I checked American Family Insurance did not extend a line of credit to me). So lets hit the middle class trying to make ends meet and do the right thing and carry insurance. And let use the reverse if your credit is perfect A+ will American Family lower your rate by 50%, I don't think so. We need to stand up for ourselves and stop the BS. This is why the insurance companies are the most wealthy companies in america. Oh by the way I just got off the phone with my agent and he said it like fighting the government with the company, I know he dosn't set the rates but something needs to be done.

Chris
new lenox, Illinois
U.S.A.

This report was posted on Ripoff Report on 06/21/2007 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-family-insurance/madison-wisconsin-53777/american-family-insurance-homeowners-premium-ripoff-madison-wisconsin-256058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#7 Consumer Comment

AM FAM & Credit Reports

AUTHOR: Doug in STL - (United States of America)

POSTED: Friday, June 17, 2011

Yes, it's true insurers pull credit reports... but jumping rates 50% or more (and that happened to ME with AM FAM too!) over credit score (NOT payment history, but SCORE, which can be affected by how much you USE your credit, even if you PAY it!!) is unreasonable.

My rate went from 900 to 1500 and I changed to AAA where I got an equivalent policy for 800!!

When I did so, I cancelled my AM FAM policy.  But they DIDN'T cancel!  I didn't learn until the NEXT RENEWAL that the reason my escrow was short and my house payment went up was that AMFAM BILLED my mortgage company IN ADDITION to AAA billing them!

TODAY I had to go to AAA to get documentation I've been covered for the last year... and take it to the AM FAM agent so I can get a REFUND of premium paid on a policy I had CANCELLED!

Oh BTW, I got AM FAM's RENEWAL notice.  They wanted $1830!!!  AAA is charging 860 now!!

Respond to this report!
What's this?

#6 UPDATE Employee

Free Market

AUTHOR: Rebecca - (U.S.A.)

POSTED: Monday, August 13, 2007

Purchasing insurance is no different than purchasing any other product. If you chose to go to a convenience store and purchase a gallon of milk for $5 that you could have purchased at Wal-mart for $2.50, does that mean the convenience store has "Ripped you Off"? The convience store doesn't have a monopoly on milk any more than American Family has a monopoly on Insurance.

In addition to the convience factor, there's also a quality factor when it comes to where one purchases insurance. Some people drive a Lexus, and some a Kia. Are Lexus owners victims of "money-grubbing sleezebags"?

There's always going to be a less insurance insurance policy to be found. When one locates a policy with cheapstinsurance.com for half as much as the GEICO policy described, does that then make GEICO "money-grubbing sleezebags?".
I'll assume you work for a non-profit company for you to be making such comments about a company making a profit?

Respond to this report!
What's this?

#5 Consumer Comment

To The AFI employee...I have a better suggestion

AUTHOR: Reality Check - (U.S.A.)

POSTED: Saturday, August 11, 2007

How about dropping American Family as the insurance carrier? Funny, but I pay rock-bottom rates through GEICO with a less-than-perfect credit record. Insurance companies running credit to price a service that is required, particularly in the case of homeowners and auto insurance, defines the word RIPOFF.

When I inquired about insurance for my 1982 Yamaha Maxim motorcycle, American Family priced me almost $200.00 for a year of coverage. The same coverage with the same limits through GEICO? $76

Chris, don't reward these money-grubbing sleezebags by paying them. FYI, it is more like a 150%+ increase in your premium cost. Take your business to another company that isn't in league with the insurance companies-Bush plan to add more middle-income workers to the lower class.

Respond to this report!
What's this?

#4 UPDATE Employee

Most all property insurers have used credit as a rating factor for years

AUTHOR: Rebecca - (U.S.A.)

POSTED: Friday, August 10, 2007

Insurance companies have been using credit as a rating factor for years. American Family is one of the last insurance companies to start using credit as a rating factor. When you first sign up to purchase insurance, the application you sign states that you are giving the insurance company permission to pull consumer reports such as your driving record, claim loss history and credit, review your application and policy. Keep in mind that the insurance industry is very highly regulated. Insurers can only adjust their rates on factors that have a proven effect on a persons likelyhood to file a claim. Many people are aware of the fact that young men pay higher car insuranc rates than young women based on this princple. And that rates are different in different zip codes, and for different driving records. Studies have proven that people with better credit are less likely to file claims and people with poor credit are more likely to file claims. And yes, people with good credit are seeing decreases in their homeowners insurance rates.
It would be a wise investment on your part to clean up your credit so that next year your homeowners insurance rates will be adjusted down. Good luck!!

Respond to this report!
What's this?

#3 UPDATE Employee

Most all property insurers have used credit as a rating factor for years

AUTHOR: Rebecca - (U.S.A.)

POSTED: Friday, August 10, 2007

Insurance companies have been using credit as a rating factor for years. American Family is one of the last insurance companies to start using credit as a rating factor. When you first sign up to purchase insurance, the application you sign states that you are giving the insurance company permission to pull consumer reports such as your driving record, claim loss history and credit, review your application and policy. Keep in mind that the insurance industry is very highly regulated. Insurers can only adjust their rates on factors that have a proven effect on a persons likelyhood to file a claim. Many people are aware of the fact that young men pay higher car insuranc rates than young women based on this princple. And that rates are different in different zip codes, and for different driving records. Studies have proven that people with better credit are less likely to file claims and people with poor credit are more likely to file claims. And yes, people with good credit are seeing decreases in their homeowners insurance rates.
It would be a wise investment on your part to clean up your credit so that next year your homeowners insurance rates will be adjusted down. Good luck!!

Respond to this report!
What's this?

#2 UPDATE Employee

Most all property insurers have used credit as a rating factor for years

AUTHOR: Rebecca - (U.S.A.)

POSTED: Friday, August 10, 2007

Insurance companies have been using credit as a rating factor for years. American Family is one of the last insurance companies to start using credit as a rating factor. When you first sign up to purchase insurance, the application you sign states that you are giving the insurance company permission to pull consumer reports such as your driving record, claim loss history and credit, review your application and policy. Keep in mind that the insurance industry is very highly regulated. Insurers can only adjust their rates on factors that have a proven effect on a persons likelyhood to file a claim. Many people are aware of the fact that young men pay higher car insuranc rates than young women based on this princple. And that rates are different in different zip codes, and for different driving records. Studies have proven that people with better credit are less likely to file claims and people with poor credit are more likely to file claims. And yes, people with good credit are seeing decreases in their homeowners insurance rates.
It would be a wise investment on your part to clean up your credit so that next year your homeowners insurance rates will be adjusted down. Good luck!!

Respond to this report!
What's this?

#1 UPDATE Employee

Most all property insurers have used credit as a rating factor for years

AUTHOR: Rebecca - (U.S.A.)

POSTED: Friday, August 10, 2007

Insurance companies have been using credit as a rating factor for years. American Family is one of the last insurance companies to start using credit as a rating factor. When you first sign up to purchase insurance, the application you sign states that you are giving the insurance company permission to pull consumer reports such as your driving record, claim loss history and credit, review your application and policy. Keep in mind that the insurance industry is very highly regulated. Insurers can only adjust their rates on factors that have a proven effect on a persons likelyhood to file a claim. Many people are aware of the fact that young men pay higher car insuranc rates than young women based on this princple. And that rates are different in different zip codes, and for different driving records. Studies have proven that people with better credit are less likely to file claims and people with poor credit are more likely to file claims. And yes, people with good credit are seeing decreases in their homeowners insurance rates.
It would be a wise investment on your part to clean up your credit so that next year your homeowners insurance rates will be adjusted down. Good luck!!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now