Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1083513

Complaint Review: American Signature Furniture - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Ceosupermom9 — Fairburn Georgia
  • Author Not Confirmed What's this?
  • Why?
  • American Signature Furniture 3755 Carmia Drive Atlanta, Georgia USA

American Signature Furniture SCAMMED OUT OF $4000! Leather Sectional Peeled Like An Onion! Atlanta Georgia

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 We purchased a "Leather" Sectional with a 7 year extended warranty from the American Signature store in Camp Creek Marketplace in Nov of 2010 and it started PEELING in February of this year (2013). We contacted the store who in turn had us contact the warranty company. The warranty company sent out a technician to inspect the sectional-as soon as she saw it she said "There's nothing I can do to fix this!" and proceeded to take pictures. She told us they use a cheap SPRAY ON BONDED LEATHER and it peels like crazy after awhile and can't be repaired.

SOOOO, I call the warranty company to convey this and they tell me the warranty doesn't cover "PEELING". WHAT THE HECK! So I just gave you $4000 for junk furntiure and a warranty that doesn't actually DO ANYTHING! From my understanding based on what the sales people and customer service told me if it can't be repaired THEY HAVE TO REPLACE IT! But of course this company is flat out refusing to do anything to rectify the situation. I'm just out my 4 grand and now have to buy new furniture. I'm completely disgusted! This store really has no concern for their customers! Once they have your money it's a done deal. They don't even seem to care about thier reputation apparently, because I am not the only consumer who has had the EXACT SAME ISSUES WITH THEIR FURNITURE!

I'm going to find an attorney and sue! This is ridiculous and someone has to hold this multi-million dollar company accountable! I'm forwarding this story to my local new station as well. Maybe some well deserved bad publicity will wake them up!

This report was posted on Ripoff Report on 09/11/2013 12:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-signature-furniture/atlanta-georgia/american-signature-furniture-scammed-out-of-4000-leather-sectional-peeled-like-an-onion-1083513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now