Complaint Review: Appliance Repair Guys - Concord Ontario
- Appliance Repair Guys 300 Connie Cres. Unit B Concord, Ontario Canada
- Phone: 1-877-723-1777
- Web: www.appliancerepairguys.ca
- Category: Appliances
Appliance Repair Guys Totally Mislead and Ripped Off Mississauga Ontario
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My complaint is pretty much identical to the other reports I have read about this company. (Appliance Repair Guys). A repair man came to my house from this company. I paid $316 to find out in 10 minutes that my 11 year old washing machine would cost $1594 plus tax to repair. I did sign a paper saying that I agreed to pay $280 plus tax for him repairing the machine with no needed parts. Within 2 or 3 minutes of him diagnosing he realized I needed several parts and was waiting on quotes on those parts.It was unclear to me that the brief diagnose was what was costing me the $316. He was at my house for a total of 45 minutes mostly on the phone getting the expensive cost of the parts that were required for repair. Once he told me the outragious cost, I obviously told him it was crazy to spend double what I paid for the machine in the first place on a washer that I purchased in 2005. He then charged me the amount and said I could call and order the parts if I decided to fix it. I was upset at the time and not thinking clearly and just paid. That afternoon I bought a new front end load for $860. I woke up today upset about how ripped off I was and called them to talk reasonably about how unfair the charge was.They were extremely rude and would not lessen the charge. I asked to speak to a manager and she said she was the manager. She said I signed the paper and that there was nothing she could do. I would never ever use this company.
This report was posted on Ripoff Report on 03/02/2016 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/appliance-repair-guys/concord-ontario-l4k-5w6/appliance-repair-guys-totally-mislead-and-ripped-off-mississauga-ontario-1291260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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