ASAP AMERICAN STANDARD AUTO PROTECTION DO NOT RECOMMEND Wilmington Delaware

I have had nothing but trouble since working with them. I have called 21 times, contacted the BBB, wrote a letter (that was sent back as a non-business) form the USPS, emailed and now disputed the charge on my credit card. I am not sure what is going on but I stopped my service within a day of signing up and now it has been almost 45 days and no credit has been issued. I am told each time that someone will call me back and no one does. I was told to call at 9:00am and now I am told to call back in an hour for the billing department. I WOULD NOT RECOMMEND ASAP.