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Report: #375651

Complaint Review: Aspen Dental - Torrington Connecticut

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  • Reported By: manchester Connecticut
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  • Aspen Dental Torrington, Connecticut U.S.A.

Aspen Dental Bait and Switch from patients to emplyees! Torrington Connecticut

*UPDATE EX-employee responds: Also Have Aspen Dental Inside Info!

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My sister is a former employee of Aspen Dental and so I have accurate inside knowledge of their business practices. It is my opininion that it is only a matter of time before this company is found out for its dishonesty and more specifically "bait and switch" style of doing business. From advertising job positions online with one title and then switching the job title to a lesser important one once hired with the promise of more-- once training is complete, to advertising low pricing on such products as dentures for $199. and then telling patients that these are not dentures that can be made for them, to getting new patients through the door with the promise of free first exams, or $29.00 denture repairs which are non-existent because all they really want to do is get a potential denture patient in the door and then sell them $2000. new dentures--it's all there!

My sister left after experiencing day to day sickening business practices from upper management whose only real interest is whether they will achieve their budgetary goals and therefore earn their heavily weighted incentive paid salary!

Janedoe
manchester, Connecticut
U.S.A.

This report was posted on Ripoff Report on 09/24/2008 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aspen-dental/torrington-connecticut/aspen-dental-bait-and-switch-from-patients-to-emplyees-torrington-connecticut-375651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

Also Have Aspen Dental Inside Info!

AUTHOR: Ckrdds - (U.S.A.)

POSTED: Sunday, February 12, 2012

Yes, its true... Aspen Dental management considers each one of their offices as "profit centers," not community oral health service centers... I'm a dentist who worked for Aspen Dental.  I gave them every ounce of energy I had day-in & day-out over a few LONG months trying to meet their exceptionally high budgets, (~$120,000 / Month), and while working with exceptionally low supply budgets & staff budgets. 

They have something called "practice metrics," which are multiple business-oriented numbers that are generated by their proprietary software system. These look at daily, weekly, monthly, and yearly production numbers among dentists & hygienists that work in any given office.

Well, to sum it up, my numbers we're usually meeting their expectations, but I was suddenly fired one day only about 4-Months after I was hired because there were a couple of early-20's dental assistants who claimed I wasn't brown nosing them enough, or making them feel special enough. 

The office manager also had a nasty habit of changing my treatment plans and canceling prescription orders.



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