Complaint Review: Assurance Wireless
Assurance Wireless.com Deceptive practices Parsippany New Jersey
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I have been a customer of this company for more then five years never had problem til now recertifying I complete the form show the proof of government assistance completed the form mailed it and then called the company spoke to a representative and then faxed it to the information I then I received my acknowledgment letter telling me I was renewed til November 2017. Today my 80 yr old Mom was admitted to the hospital and I started calling family members to advising them what was going on and used about 23 minutes and when I went to use the phone for the last person the recording said I was no longer qualified if I wanted to add money I would have to use a top up card iwas pissed knowing d**n well that I didn't use 250 minutes well I was told inolonger qualified because another user in the house had the service I told him my sister's phone was a contract phone and my Mind h*o e phone was Verizon they told me I had to reapply because they didn't receive my paper work what kind of under handed s**t is this they just related im i want revengechelpage toreapp!y 7 yrs no proble
This report was posted on Ripoff Report on 11/24/2015 01:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/assurance-wireless/-/assurance-wirelesscom-deceptive-practices-parsippany-new-jersey-1269982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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