1955 Cut off my phone service to where I could only communicate with them to renew my service. Canton Ohio

I have an Assurance Wireless welfare phone. When I would ignore their messages ( Everyday) to recertify. (I have until Dec.23), they cut service so I couldnt text out ( message came up saying,You are currently not allowed to use this service. Contact customer care support. When I tried calling out they answered saying to wait for customer service to recertify. I shut down phone for few hours to cool off so I could calmly talk to them. I just told him twice that I wasnt recertifying with them. Call lasted around 8 minutes . Hard to understand what he was saying at times. The number to recertify is  1-888-653-9262 from my phone. They did restore service after my call.