Assurance Wireless Takes Your Money Internet

Here are the facts: through Virgin Mobile website, Assurance Wireless (or VM, what do I know?) sells add-ons to their monthly lifeline services starting from $5. At the checkout you are billed $6.38. That’s a 27.6% tax rate. I don’t know anywhere in the country where we pay this kind of tax rate. I called their customer service # and I was told that the tax amount comprises a $1 surcharge I don’t remember what it is for.

Nonetheless the online receipt you get has 2 lines: it mentions a sale for $5 and taxes for $1.38. So with all due respect this is flagrant unacceptable: how do I pay 27.6% as a sale tax????? This has been going on since mid-2015. I used to pay $.38 in sale tax on a $5 purchase.

Now if you go to any store in the country and you purchase any Virgin Mobile reload card, there is never a fee. You only pay the face value of the card. Somebody has to explain to us all these shenanigans.

I have receipts to prove all these fraudulent activities. Unfortunately sensitive information are also shown on the online receipts, hence I can’t upload them right now but if someone wants proof I’ll 100% show them. The numbers are what they are and both companies are colluding against consumers.