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Report: #1160782

Complaint Review: Att U-Verse - Nationwide

  • Submitted:
  • Updated:
  • Reported By: netpro22 — Stockton California
  • Author Not Confirmed What's this?
  • Why?
  • Att U-Verse Nationwide USA

Att U-Verse U-Verse U-verse promotiom costs hidden from your order Stockton Nationwide

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A T.& T. offers what appears to be great hard to believe promotion for TV Internet and Phone. When you order, you will receive an order detail of the services you're requesting. It is vary straightforward and honest. I liked the offer because it was much cheaper than Com Cast by $100 a month.  When my first bill came it included charges for installation and connection fees and more,  THAT were NOT disclosed in the order detail. I called them and the girl that answered assured me that she would correct anything and everything. This was repeated until I asked her to stop talking and start fixing. She informed me that everything was in order and the extra charges could not be removed. She refused to talk about the differences in the order and the accrual bill. I asked to speak to a supervisor and she said that would not help that the bill was correct and nothing could be done.

Now they want a $90 disconnect fee. This is a buyer beware case, but I say just don't buy from AT&T

This report was posted on Ripoff Report on 07/09/2014 12:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-u-verse/nationwide/att-u-verse-u-verse-u-verse-promotiom-costs-hidden-from-your-order-stockton-nationwide-1160782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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